Schedule

General_sessions_edited

Agenda is subject to change

09:00 to 12:30 Customer Driven Innovation Workshop
From Guesswork to Insight-Driven Design: How User Research Can Transform Your Online Store
Park 5, Ground Floor

Understanding your customers is critical to building a successful online store. In this 3 hour workshop, you’ll learn how to leverage Design Thinking techniques to interview users, plan & conduct a usability test, and analyze the data. The insights you learn from testing your store with users can improve conversion, reduce cart abandonment, and increase repeat purchases. Learn the secrets about customers that your competitors are missing!

Eric Erway, User Experience Design Manager, eBay Enterprise
Leo Ham, User Experience Designer, Magento
Keith Howard, Sr. User Experience Design Manager, Magento
Yong Huang, User Experience Designer, eBay Enteprise
Ben Schweitzer, Manager, Usability, THE SHOP, an eBay Enterprise Agency
Laurel Syah, Head of Creative, THE SHOP, an eBay Enterprise Agency

11:00 to 12:30 Magento U Seminar
Magento Payments: Best Practices on Design, Feature Set, and Security (RSVP Requested)
Plaza 3, Level -1
Arndt Voges, Sr. Mgr. Strategic Partnerships – Product Integrations & Biz Ops, eBay Enterprise
11:30 to 14:30 Fashion Digital Luncheon (By Invitation Only)
Plaza 8, Level -1

Fashion Digital’s invite-only luncheon at Magento Live UK will explore technology and commerce solutions specific to fashion, beauty, and lifestyle retail. We’ll discuss how some of London’s iconic and emerging brands are navigating the need of high-touch and high-tech to reach their consumers online.

Dwaine Bryan, Head of eCommerce, SohoHouse (Cowshed/Cheeky/Neville)
Daniela Cecilio, Founder & CEO, ASAP54
Skip Fidura, Client Services Director, dotmailer
Sandy Hussain, Founding Principal, Fashion Digital
Lisa Rodwell, CEO, Wool and the Gang
Simon Young, Web Development Manager, Paul Smith

13:30 to 16:30 Commerce Marketing Bootcamp
Learn More
Westminster 2, Level -3

Discover how to put customers at the heart of your eCommerce marketing strategy to deliver data-driven experiences and drive growth. Our bootcamp is packed with practical tips, including email trends and insights, conversion opportunities using research, customer engagement, and how to expand into the US.

Email Trends and Insights
Jim Clark, Senior Analyst, eConsultancy

Identifying Conversion Opportunities through Analytics & User Research
Ben Schweitzer, Manager, Usability, THE SHOP, an eBay Enterprise Agency
Jill Brittlebank, Head of Cross-Channel Performance, eBay Enterprise

Multiplying Customer Engagement: How to Move Campaign Dialogue Beyond Email
Andrew Stephenson, Senior Strategic Planner, EMEA Channel Performance, eBay Enterprise

CRM Workshop: Build Personas to Understand Your Customers
Andrew Stephenson, Senior Strategic Planner, EMEA Channel Performance, eBay Enterprise
Marise Treseder, Strategic Planner & Analyst, EMEA Channel Performance, eBay Enterprise

Global Affiliate Expansion
Allison Fox, Marketing Manager, eBay Enterprise

13:30 to 16:30 Developer Deep Dive

Plaza 13, Level -1

This special program will feature several technical topics related to Magento. The session is suitable for front-end developers, back-end developers, and technical executives.

Customizing the Magento Performance Toolkit
Sergii Shymko, Software Engineer, Magento


Magento Performance Issues? FIX Them, Don’t Mask Them
Luke Fowell, Head of eCommerce, We Click Media


Magento 2 Web Developers Workflow
Vitaliy Korotun, MTS 2 Architect, Magento


Preparing for Magento 2
James Cowie, Software Engineer, Session Digital


Code Customization on Magento 2
Anton Kril, MTS 2 Software Engineer, Magento


Magento 2 Performance and Scalability
Ted Pietrzak, Head of Technology, Magento


14:00 to 16:30 Solution, Technology & Hosting Partner Meeting (By Invitation Only)
Plaza 3, Level -1
15:30 to 16:45 B2B Boost: Harnessing Key Trends and Proven Strategies for B2B Success

Plaza 8, Level -1

Building a successful B2B eCommerce business revolves around creating compelling B2C-like experiences while delivering robust B2B functions that streamline operations. Hear from leading B2B merchants successfully employing best-in-class strategies to maximize customer reach and sales.

Skip Fidura, Client Services Director, dotmailer
Simon Hollingsworth, Head of eCommerce, The Consortium
Riccio Ruckert, Digital Platforms Developer, Bibendum PLB Group
Mark Selby, eCommerce Director, Macfarlane Packaging
Pedram Yasharel, Product Marketing Manager, Magento

16:00 to 19:00 Sponsors Marketplace Open
Westminster 4, Level -3
16:30 to 17:30 Marketplace Reception
Westminster 4, Level -3
17:00 to 18:30 Magento Security Essentials Seminar
Plaza 13, Level -1

Safety First! Making your eCommerce website secure should be your #1 priority. Join a group of industry experts to explore Magento security from the perspective of a merchant, developer, and hacker. Learn security essentials for daily store operations as well as long term security objectives.

Ray Bogman, CTO, SupportDesk
Bastian Ike, Magento Developer, AOE GmbH
Anna Völkl, Senior Magento Developer, LimeSoda

17:30 to 19:00 Magento Kick Starter
Plaza 3, Level -1

Build your Magento Store in 90 Minutes! Come learn how to get a new Magento site built from scratch through the completion of a first purchase in a LIVE demonstration, by the end of the seminar you will see a fully functional store.

Deryck Harlick, Training Facilitator, MageTraining
Brent Peterson, Magento Evangelist, Wagento Creative

17:30 to 18:10 Commerce Conversations I
Plaza 8, Level -1

Commerce Conversations is designed to promote networking and collaboration among MagentoLive UK attendees by facilitating the exploration of various commerce related topics through small group discussions. Participants will share their knowledge and ideas and will hear how others are handling common challenges and innovating in the world of commerce.
18:15 to 19:00 Commerce Conversations II
Plaza 8, Level -1
19:00 to 23:00 Opening Night Networking Event
Westminster 2, Level -3
Sponsored by

08:00 to 09:00 Registration & Breakfast
Westminster 4, Level -3
09:00 to 09:30 Pitchfest
Westminster 2, Level -3

Pitchfest is an interactive session in which pre-selected sponsor participants will present an elevator pitch about their product or technology to the MagentoLive UK audience. The product’s purpose, usability, target audience and business impact will all be examined in this fast-paced session.

09:30 to 09:45 Networking Break I
09:45 to 11:00 Magento Developer’s Solution Battle (RSVP Requested)
Plaza 13, Level -1
Join forces in groups with your Magento technology peers to compete head to head against each other in architecting the ultimate Magento solution. Groups will be posed with the unique and difficult challenges faced by the Luma Brands and the technologists with the best overall solutions will be crowned The Ultimate Magento Solutioneers!

09:45 to 11:00 Startup Success
Westminster 2, Level -3
What makes or breaks a startup’s success? Successful startups share how they became breakout businesses. Whether you’re part of an enterprise-level company or considering launching a startup yourself, discover how to incorporate entrepreneurial insights into action.

Mark Bennett, Head of IT & Web-based Systems, Christopher Ward
Ignacio de Paula, CEO, ebizmarts
Oliver Tezcan, CEO, The Idle Man
Ryan Thompson, Head of Small Business, Magento

09:45 to 11:00 Merchant to Merchant (By Invitation Only)
Plaza 8, Level -1
11:00 to 11:30 Refreshment Break & Networking II
Sponsored by
Westminster 4, Level -3
11:30 to 12:15 General Session I
Westminster 2, Level -3

12:15 to 13:30 Networking Lunch
Westminster 4, Level -3
13:30 to 14:00 Breakout Sessions I


Customer Stories Track
Winning Hearts and Minds: Best Practices from Customer Experience All-Stars
Westminster 2, Level -3
David Geisinger, Head of Mobile & Retail Innovation, eBay Enterprise
Richard Fletcher, Head of Digital Strategy, Hornby Hobbies Ltd
Adrian Pattern, CFO, Rockar


Business Track
Bringing Digital into Store, Now and in the Future
Plaza 3, Level -1
Neil Adamson, Managing Director Digital Commerce, Accenture Interactive


Technical Track
Using Elasticsearch with Magento
Plaza 13, Level -1
Stefan Willkommer, CTO and Co-Founder, TechDivision GmbH

14:00 to 14:15 Networking Break III
14:15 to 14:45 Breakout Sessions II


Customer Stories Track
Passport to International Success
Westminster 2, Level -3
Marco Dalla Libera, CTO, Alpenite
Marius Padureanu, Online Sales Manager, Studio Moderna
Ryan Thompson, Head of Small Business, Magento
Simon Young, Web Development Manager, Paul Smith


Business Track
Finding the Right Balance: Creating a Successful Customer Journey
Plaza 3, Level -1
Kath Pay, Marketing Director, cloud.IQ


Technical Track
How Not to FAIL at PCI Compliance
Plaza 13, Level -1
Chris Wells, CEO & Founder, Nexcess

14:45 to 15:00 Networking Break IV
15:00 to 15:30 Breakout Sessions III


Customer Stories Track
Commerce for a Cause
Westminster 2, Level -3
Sophie Gonin, Strategic Account Manager, Magento Europe
Evan Gordon, eCommerce Manager, The Royal National Institute of Blind People
John Hodge, Mail Order & eCommerce Manager, The Royal Society for the Protection of Birds (RSPB)
Mike Stainthorpe, eCommerce & Mail Order Manangement, The Royal Society for the Prevention of Cruelty to Animals (RSPCA)


Business Track
Powering Growth through Product Information Management (PIM)
Plaza 3, Level -1
Jan Andersen, CEO & Founder, StoreGecko


Technical Track
Beyond the Payments Page
Plaza 13, Level -1
Charles Heal, Head of Sales & Business Development, eBay Enterprise

15:30 to 16:00 Refreshment Break & Networking V
Wesminster 4, Level -3
16:00 to 17:30 General Session II
Westminster 2, Level -3

17:30 to 18:30 Cocktails & Networking
Sponsored by
Westminster 4, Level -3