Schedule

Agenda is subject to change

11:00 - 18:45 Sponsors Marketplace Open
Westminster 4 & Foyer, Level -3
11:00 - 19:00 Registration Open
Westminster Foyer, Level -3
12:00 - 13:00 Networking Lunch
Westminster 4 & Foyer, Level -3
12:30 - 13:45 OMS is an Omnichannel Imperative
Plaza 3, Level -1
Learn how merchants are using Order Management to find omnichannel success. In this session, Michael Sonier will discuss two key OMS use cases: engage anywhere and fulfill anywhere. Michael will show how merchants are using single system of record to engage across all touchpoints and geographies. And you'll discover how programs like Click-and-Collect, Ship-From-Store, and Ship-To-Store can have double-digit growth impact on your business.

Arnie Doyle, eCommerce Consultant, Redbox Digital
Michael Sonier, Head of Omnichannel Products, Magento Commerce
Jonty Sutton, Founder & CEO, Redbox Digital

12:30 - 13:45 Design Thinking: Focus on User Research and Prototyping
Plaza 5, Level -1
This workshop covers the basics of the Design Thinking process used at Magento with a focus on research and prototyping. Learn how to build and test ideas quickly to deliver great customer experiences and improve your business results. This session will provide case studies from Magento and several design activities to help illustrate this process.

Eric Erway, Sr. UX Manager, Magento Commerce
Guliz Sicotte, Director of Product Design, Magento Commerce
Video
12:30 - 13:45 Understanding the Total Cost to Upgrade on Magento
Plaza 11, Level -1
Evaluating total cost and effort to upgrade an eCommerce platform is an important consideration for retailers. In this session, you will gain insights into the comprehensive research findings conducted by Magento, based on real-world client implementations. Hear directly from Magento merchants about how to best approach a project, minimize risks and upfront costs, and maximize your return on investment.

Craig Peasley, Sr. Director of Product Marketing, Magento Commerce
Moeed Ahmed Sheikh, Deputy Manager – Digital Business, SANASAFINAZ
Alex Barbier, Director of Digital Marketing, Oliver Sweeney
Rod Forsythe, Sr. Consultant, FitForCommerce

14:00 - 15:00 General Session I
Westminster 2, Level -3
Video
15:00 - 15:30 Refreshment & Networking Break I
Westminster 4 & Foyer, Level -3
15:30 - 16:00 Breakout Sessions I
Business Track
Westminster 2, Level -3
The Story about Selling the Unicorn
Stefan Willkommer, CEO, Techdivision


Technical Track
Plaza 3, Level -1
Managing Your Magento Migration Expectations
Brent Peterson, Chief Magento Evangelist, Wagento


Innovations Track
Plaza 5, Level -1
Building a Growth Culture Using Business Intelligence & AB Testing
Grant Kemp, Data & Analytics Consultant, Inviqa


Commerce Best Practices Track
Plaza 11, Level -1
Grow Your Business with Multichannel Marketing
Kali Keesee, Marketing Director, Gauge Interactive
Elizabeth Pryor, Copywriter and Content Strategist, Gauge Interactive
Allyson Van Houten, Head of Partner Programs, MailChimp

16:15 - 16:45 Breakout Sessions II
Business Track
Westminster 2, Level -3
Magento 2 Merchant Perspectives
Moderator: Craig Peasley, Sr. Director of Product Marketing, Magento Commerce
Haris Ahmed, Head of Retail Business, SANASAFINAZ
Moeed Ahmed Sheikh, Deputy Manager – Digital Business, SANASAFINAZ
Axia Gaiskell-Kendrick, Head of Brand, Osprey London
Andy Furlong, Executive Vice President- Marketing and eCommerce, Big Bus Tour
Video


Technical Track
Plaza 3, Level -1
Remastering Magento 2 Frontend with React & Angular
Riccardo Tempesta, Senior Analyst & Software Architect, Magespecialist


Innovations Track
Plaza 5, Level -1
How Artificial Intelligence Will Change eCommerce by 2020
Irina Lam, Head of Sales, Omniconvert

Video


Commerce Best Practices Track
Plaza 11, Level -1
Customer Service, Evolved: A Guide to Keeping Shoppers Happy
Ron Bongo, CEO, Corra
Ryan Leffel, Sr. Director of Retail & Creative Services, Corra

16:45 - 17:15 Refreshment & Networking Break II
Westminster 4 & Foyer, Level -3
17:00 - 19:30 Solution, Technology & Hosting Partner Meeting (By Invitation Only)
Plaza 11, Level -1
17:15 - 18:30 Magento Business Intelligence: The Essential Dashboards of Online Leaders
Westminster 2, Level -3
In this session, Robert Moore of Magento Business Intelligence will walk through the new dashboards included in the new Magento BI Essentials tier. Bob will also explore the most important insights to be gained from each dashboard using a combination of real-world case studies and new, never-before-seen benchmarking data. Join to find out how your business stacks up.

Robert Moore, Head of Magento Business Intelligence, Magento Commerce

17:15 - 18:45 Magento U: Utilizing Marketing Features in Magento 2
Plaza 3, Level -1
Putting together a comprehensive marketing campaign is critical to the success of any online store. In this seminar, you will learn how to leverage the advanced Magento 2 Enterprise Edition features to create such a campaign. Through a series of demonstrations, you will gain a deeper understanding of these features and how to leverage them for your business.

Ben Marks, Evangelist, Magento Commerce
17:15 - 18:45 Commerce Conversations
Plaza 5, Level -1
Commerce Conversations is designed to promote networking and collaboration among MagentoLive UK attendees by facilitating the exploration of various commerce-related topics through small group discussions. Participants will share their knowledge and ideas, and will hear how others are handling common challenges and innovating in the world of commerce.
19:00 - 22:00 Opening Night Networking Event
Tropicana Beach Club
Parker Street, London, WC2B 5PW

8:00 - 15:15 Registration Open
Westminster Foyer, Level -3
8:00 - 17:15 Sponsors Marketplace Open
Westminster 4 & Foyer, Level -3
8:00 - 9:00 Networking Breakfast
Westminster 4 & Foyer, Level -3
Sponsored by
9:00 - 9:30 Solutions Spotlight
Westminster 2, Level -3
Solutions Spotlight is an interactive session in which pre-selected sponsor participants will present an elevator pitch about their product or services. The purpose, usability, target audience and business impact of the product or service will all be examined in this fast-paced session.
Video
9:45 - 11:00 More Than “Getting Paid”: Prioritizing Payment Strategy to Enable Growth
Westminster 2, Level -3
When a business decides to build the best eCommerce experience for their customers, the focus tends to be on the front end, making it as easy as possible to find and add products to the cart and get the products to them as quickly and cheaply as possible. Payments is a critical step in commerce and it tends to be a set-and-forget-it, meaning, if it’s working don’t touch it. In this day and age, payments are a critical component of e commerce and business growth. In this panel, Andy will join two successful merchants and two system integrators to discuss their experience in terms of payment integrations and technologies. They will explore when it is right to start thinking about payments and how they relate to today’s mission-critical topics, such as increasing mobile conversion, globalization, security and how payment platforms of today are about more than simply getting paid.

Moderator: Andy Barker, Sr. Director of Strategy & Growth, Global Payments, Magento Commerce
Matt Parkinson, Managing Director, Gene Commerce
Edward Scott-Finnigan, eCommerce Manager, The Gro Company
Nicholas Weber, Senior Consultant, Inviqa
Mark Wood, CTO, Graze

9:45 - 11:00 Magento Developer Insights
Plaza 3, Level -1
Calling all front-end developers, back-end developers, and technical executives: Delve into Magento 2 technical topics with our Magento Engineering Team experts.

9:45 - 10:20
The New Magento 2.2 Deployment Capabilities & Patterns
The upcoming Magento Digital Commerce 2.2 release includes new features to simplify build processes and automated test pipelines. This presentation will showcase the new features and describe the new deployment strategies for Magento.
Alan Kent, Magento Chief Architect, Magento Commerce

Video


10:25 - 11:00
Magento MSI: Community-Driven Development of Advanced Inventory With the Multiple Sources
All merchants and system integrators want to support management of inventory in different locations. This is an important item on the Magento roadmap, and we invite our community developers to design and develop this feature together with our internal Magento architects. This talk introduces concepts and architecture of the MSI management of the sources, APIs, extension points, integration with shipping and order fulfillment, and algorithms of shipping cost calculation. We will talk in detail about community engagement and how you can participate.
Igor Miniailo, Magento Architect, Magento Commerce
Eugene Tulika, M2 Architect, Magento Commerce

Video

9:45 - 11:00 Merchant to Merchant (By Invitation Only)
Plaza 5, Level -1
9:45 - 11:00 New Integrated Magento B2B Capabilities
Plaza 11, Level -1
Facing an ever accelerating pace of change, B2B companies are looking for solutions to transform their customer experiences. Come experience an in-depth demonstration of the new, integrated Magento B2B functionality, and how it solves real-world challenges. You’ll see core functionality in action, including company accounts, quoting, personalized catalogs and price lists, fast ordering, and more.

Mark Brinton, Sr. Technical Product Manager, Magento Commerce
Marc Wiseler, Head of Solutions Consulting, EMEA, Magento Commerce
Video
11:00 - 11:30 Refreshment & Networking Break III
Westminster 4 & Foyer, Level -3
11:30 - 12:00 Breakout Sessions III
Business Track
Westminster 2, Level -3
Reflections on Upgrading From Magento 1 to Magento 2: A Merchant Panel Discussion
Moderator: Shannon Hane, Product Marketing Director, Magento Commerce
Steven King, Head of Technology, Kurt Geiger
Mark Purdy, Head of Digital, Tom Dixon
Marc Wiseler, Head of Solutions Consulting, EMEA, Magento Commerce
Video


Technical Track
Plaza 3, Level -1
Monitoring Your Cache Effectiveness in Magento 2
Tony Brown, Technical Director, Space 48


Innovations Track
Plaza 5, Level -1
Driving Innovation in the Mobile Experience
Moderator: Eric Erway, Sr. UX Manager, Magento Commerce
John Fitchett, Managing Director UK & Europe, ebizmarts POS
Jamie Huskisson, Head of Client Services & Founder, JH
David Smallwood, Head of Strategic Merchant Acquisitions, PayPal UK
Eelco van Wijk, CCO, JMango360


Commerce Best Practices Track
Plaza 11, Level -1
The Importance of Establishing Trust in Connected Commerce
Ashley Hubbard, eCommerce Manager, Grenson
Karen Pepper, Head of Amazon Pay UK, Amazon Pay

12:00 - 13:00 Networking Lunch
Westminster 4 & Foyer, Level -3
13:00 - 13:30 Breakout Session IV
Business Track
Westminster 2, Level -3
The Uberification of the Online Shopping Experience is Upon Us
David Aponovich, Sr. Director, Digital Experience, Acquia
Peter Sheldon, VP of Strategy, Magento Commerce


Technical Track
Plaza 3, Level -1
Code Design and Best Practices for Magento 2 Using Plugins
Douglas Radburn, Sr. Magento Developer, Pinpoint Designs


Innovations Track
Plaza 5, Level -1
Open Source Innovations in Commerce
Ben Marks, Evangelist, Magento Commerce


Commerce Best Practices Track
Plaza 11, Level -1
Treat Your Customers as Individuals. Not as Part of a Crowd.
Brandon Wilkins, General Manager – Europe, Oracle + Bronto

13:45 - 14:15 The Evolution of Hosting and What's Next in Cloud Architecture
Westminster 2, Level -3

Josh Ward, VP of Global Sales, Nexcess

13:45 –14:15 Delivering on B2B Buyer Expectations
Plaza 11, Level -1
As B2B buyers look to build customer loyalty and grow sales, offering convenience and efficiency become critical drivers of B2B purchase decisions. In fact, 38% of buyers are purchasing online for greater convenience and 22% for greater efficiency according to a recent Forrester report. Meanwhile, having the most credible source of product information and an easy-to-use site drives where B2B buyers complete their purchase. Hear directly from leading B2B merchants about how they’re delivering on these and many other B2B buyer expectations.

Moderator: Shannon Hane, Product Marketing Director, Magento Commerce
James Billington, Consultant, Unipart Autostore
Tobias Kiesel, Project Manager, Riese & Mueller

13:45 - 14:45 Turn Shipping Into a Profit Machine
Plaza 3, Level -1
Shipping is the not-so-secret weapon of eCommerce powerhouses: Great shipping equals great sales. With a full end-to-end, multi-carrier shipping and fulfillment solution, you can compete and grow in this ever-changing world of commerce. Learn how Magento Shipping combines intelligent automation capabilities, instant access to global carrier networks while removing complications of cross border trading, and seamless integration into Magento administration tools to help merchants accelerate revenue growth and boost business efficiency.

Paul Boisvert, VP of Product Management, Magento Commerce
Rob Gibson, Channel Partner Manager, Temando
Gerry McGowan, Head of Shipping & Logistics, Magento Commerce

13:45 - 14:45 DevExchange
Plaza 5, Level -1
Calling all developers. DevExchange is your chance to discuss key developer topics and learn how your peers are tackling the same challenges.
Sherrie Rohde, Community Manager, Magento Commerce
14:45 - 15:15 Refreshment & Networking Break IV
Westminster 4 & Foyer, Level -3
15:15 - 16:30 General Session II
Westminster 2, Level -3
Video
16:30 to 17:15 Cocktails & Networking Reception
Westminster 4 & Foyer, Level -3
Sponsored by